The MCS Placement Services’ programs (Adult Foster Care and Shared Living) strive to:
In order to achieve quality services, Individuals served by MCS are active participants in the planning, implementation, and
ongoing review and revision of their Individual Service Plan. MCS is committed to continued quality and the involvement of the individuals in the individualized planning process by establishing goals and measurable objectives that incorporate the unique strengths, abilities, needs, and preferences of each person served. MCS placement services are responsive to the expectations of the individuals and their desired outcomes from services and are relevant to their maximum participation in the environment of
their choice. This ensures preventive care is in place and the overall quality of life is met in a respectful manner.
The program provide services are available 365 days/year, 24 hours/day.
Office hours are Monday through Friday from 9:00 am to 5:00 pm
The program has an emergency on-call system for evenings, weekends, and holidays
Shared Living: 413-328-5031
Adult Foster Care: 413-328-5028
The Multicultural Community Services (MCS) Adult Foster Care (AFC) and Shared Living Offices are located at:
1000 Wilbraham Rd., 2 floor
Springfield, MA 01109
Phone: 413-782-2500
Fax: 413-382-0223
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Results from the 2021 Caregiver Satisfaction Survey
Results from the 2021 Stakeholder Satisfaction Survey