The MCS Placement Services’ programs (Adult Foster Care and Shared Living) strive to:
In order to achieve quality services, Individuals served by MCS are active participants in the planning, implementation, and
ongoing review and revision of their Individual Service Plan. MCS is committed to continued quality and the involvement of the individuals in the individualized planning process by establishing goals and measurable objectives that incorporate the unique strengths, abilities, needs, and preferences of each person served. MCS placement services are responsive to the expectations of the individuals and their desired outcomes from services and are relevant to their maximum participation in the environment of
their choice. This ensures preventive care is in place and the overall quality of life is met in a respectful manner.
Office hours are Monday through Friday from 9:00 am to 5:00 pm
For inquiries regarding the AFC and Shared Living programs, please contact the main number at (413) 782-2500
The program has an emergency on-call system for evenings, weekends, and holidays. MCS caregivers are responsible for calling MCS personnel for any life-threatening emergencies and/or concerns outside of baseline and to seek immediate medical attention when necessary. As a reminder, if you are experiencing a life-threatening emergency, please dial 911.
Emergency Shared Living: 413-328-5031
Emergency Adult Foster Care: 413-328-5028
The Multicultural Community Services (MCS) Adult Foster Care (AFC) and Shared Living Offices are located at:
1000 Wilbraham Rd., 2 floor
Springfield, MA 01109
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