Supporting families of children and young adults with complex medical and developmental needs.

The Medically Complex Program, known as Family Bridges, provides comprehensive, family-centered support to families caring for children and young adults who are medically fragile.

Following an initial home visit and needs assessment, MCS staff work collaboratively with families to identify priorities, coordinate care, and connect them with medical, educational, and community resources.

Our goal is to ensure that every family has the tools, funding, and advocacy they need to maintain safety, stability, and quality of life at home.

Key Program Features

Service Navigation & Advocacy

Guidance in coordinating complex care, communicating with healthcare providers, and advocating for educational and medical needs.

Funding & Resource Assistance

Help obtaining respite funding, grants, or financial support for uncovered medical goods, home modifications, and adaptive vehicle equipment.

Information & Referral

Access to trusted community programs, specialized funding sources, and family-to-family connections to build long-term support networks.

Who Qualifies?

To qualify for the Family Bridges Program, individuals must:

Be between 3 and 25 years of age
Live at home with their families
Have complex medical and/or developmental needs requiring skilled or continuous care.
Receive in-home nursing or are eligible for MassHealth Continuous Skilled Nursing services through the Community Case Management (CCM) Program, or
Have a chronic, potentially life-threatening medical condition requiring daily nursing assessment, technological interventions, or specialized medical care from trained family or health professionals.

Program Approach

Using a family-centered model, Family Bridges provides both practical and emotional support tailored to each household’s unique situation. Services may include:

Comprehensive needs assessments and goal setting
Service navigation and case coordination
Funding assistance for respite and uncovered medical goods
Grant writing and resource development
Support for home or vehicle modifications
Educational and medical advocacy
Information and referral to additional supports

Caring for a child or young adult with complex medical needs takes strength — and you don’t have to do it alone. Contact us to learn more.

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