family posing outside near railroad bridge autumn

Placement Services Surveys

Gathering feedback from caregivers and stakeholders to improve our Adult Foster Care and Shared Living programs.

The Placement Services at Multicultural Community Services (MCS) include both the Adult Foster Care (AFC) and Shared Living programs. Each year, surveys are conducted with caregivers and stakeholders to gather feedback on program quality, communication, training, and overall satisfaction.

This input enables MCS to maintain excellence in service delivery, strengthen partnerships, and continually enhance the experience of both individuals and providers.

2025 Survey Results

Caregiver Survey – [Download PDF]
Stakeholder Survey – [Download PDF]

2024 Survey Results

Caregiver Survey – [Download PDF]
Shareholder Survey – [Download PDF]

2023 Survey Results

Caregiver Survey – [Download PDF]
Shareholder Survey – [Download PDF]

2021 Survey Results

Caregiver Survey – [View Results]
Stakeholder Survey – [View Results]

How Feedback Is Used

Transparency and collaboration are central to MCS’s mission. Your feedback helps us:

  • Identify opportunities for program growth and training improvements
  • Recognize caregiver contributions and celebrate successes
  • Strengthen collaboration between staff, caregivers, and community partners
  • Ensure compliance with DDS and MassHealth quality assurance standards