Multicultural Community Services of the Pioneer Valley, Inc.

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For more than 40 years, Multicultural Community Services of the Pioneer Valley, Inc. (MCS) has been an innovator in the provision of Family Support services and continues to be a statewide leader in the delivery of these services. MCS is primarily funded by the Massachusetts Department of Developmental Services (DDS), and currently serves more than 3000 individuals with intellectual disabilities and autism throughout western Massachusetts. 

  As our name implies, MCS is committed to providing responsive support to individuals from diverse cultural, ethnic, and linguistic backgrounds. Our Family Support services are crafted with the firm belief that individuals with disabilities are best supported by being home with their families. We consider families to be the experts in caring for their family member with a disability, and we endeavor to work alongside individuals with disabilities and their families to create and ensure a quality of life filled with happiness and opportunity – an enviable life!

We are pleased to host three Family Support Centers, which are the hub of our Family Support services. All three centers are conveniently located and completely accessible, and they strive to be an important part of the local community.

The MCS Family Support Centers are staffed with dozens of compassionate and committed professionals who are ready to support families in whatever way necessary. Filling in space to make it to the 

Caring for a loved one with a disability is a continuous responsibility that often leaves a caretaker in need of a break. Understanding that each family and individual is unique, respite can come in many forms and options. 

Oftentimes a valuable support to families can be in the form of financial assistance. This assistance must be related to the individual’s disabilities. This sentence needs to be here to ensure button alignment. Be sure to make the font on these two sentence white.

The primary goal of Intensive Flexible Family Support programs is to help families with one or more members with a disability who are experiencing significant challenges that are causing the child/individual to be at risk of out-of-home placement

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In-Home Clinical Supports (IHCS) is a structured, person-centered, relationship between the In-Home Clinical Specialist and the identified individual and his/her family for the purpose of addressing developmental, emotional, and behavioral needs

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Each year we conduct a survey asking families and caregivers to rate us in various areas. These surveys help us to ensure we are meeting our family’s goals and allow us to adjust as needs change.