Multicultural Services of Pioneer Valley, Inc

Job Posting – Monday, August 1, 2022

If interested please submit Internal Application to HR Friday, August 5, 2022


Family Support Service Navigator

Location:  MCS Springfield, MCS Holyoke                                                             

Responsibilities:         Service Navigators support families who have a family member with an Intellectual Disability. Supports include, but are not limited to, case management, accessing generic services, assessing needs, developing Family Support Plans, and providing information and referral. Must have valid driver’s license and dependable vehicle.

Hours:                        40 hours per week

  • Maintains quality of programming through adherence to agency standards and DDS regulations
  • Service Navigation for the individual/family
  • Hiring and supervising direct care staff
  • Work closely with DDS Service Coordinators
  • Maintain accurate financial records
  • Outreach to generic services and other state agencies
  • Ensure that all documentation is completed on a timely basis, and other duties as required


MCS Springfield: Required Trainings/Skills:  Experience working with individuals with intellectual disabilities required.

MCS Holyoke: Required Trainings/Skills: Experience working with individuals with intellectual disabilities  and Bilingual in (English/Spanish) required


Any related questions please feel free to call  

Springfield MCS: Mary Beattie 413-782-2500 (ext. 335)

Holyoke MCS: Maritiza Pacheco 413-534-3299



If interested please submit Internal Application to HR by Friday, August 5, 2022




To:       Human Resources Department

Name: __________________________________________Date:  ___/___/___

Phone #:______________________ Currently working at: ___________________________

in what position: __________________How long have you worked for MCS? _______________________

I am interested in applying for the position of _Family Support Service Navigator

Summarized special skills and qualifications:__ ____________________________________

****Please include Resume****