Multicultural Community Services
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Annual Family Support Survey
MCS Services
How satisfied are you overall with the quality of services from MCS in the past year?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Do you feel respected by MCS Staff?
Yes
No
Are we in touch enough (by phone email, text)?
Yes
No
Do we keep our services simple and friendly?
Yes
No
Are our services culturally appropriate?
Yes
No
Does MCS encourage you to be an active participant in the services we provided?
Yes
No
Your Navigator
Who is your Navigator?
Beattie, Mary
Borrero, Ida
DesRoberts, Leslie
Dones, Maribell
Ferrer, Suleika
Fuentes, Jessica
Hernandez, Doritza
Hill, David
Holley, Takisha
Kostoviat, Oksana
Lopez, Anaili
Malyarenko, Syuzanna
Mestre-Resto, Roz
Mitchell, Julie
Nguyen, Van
Oliveira, Gigi
Paquette, Mary
Peguero, Senaida
Phelan, Marissa
Reyes, Nilda
Rios, Felicia
Serrano, Maggie
I do not know my Navigator's name
Is your Navigator knowledgeable about available resources?
Yes
No
Do you feel that the communication you have with your Navigator is sufficient to meet your needs?
Yes
No
Is your Navigator respectful to you and your family?
Yes
No
Is your Navigator helpful and accomodating to your family?
Yes
No
Does your Navigator respond in a timely manner?
Yes
No
How satisfied are you overall with your Navigator?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Insights
Please check the 3 most important/critical services to your family
Family Support Navigation
1:1 MCS staffing
Group Social Opportunities
Flexible Funding
Parent Training
Parent Social Groups
Other
Please specify:
Please use the space below to add any additional information you would like to share with us (praise, complaints, unmet needs, program ideas) or to explain any answers.