Multicultural Community Services
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Annual Family Support Survey
MCS Services
How satisfied are you overall with the quality of services from MCS in the past year?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Do you feel respected by MCS Staff?
Yes
No
Are we in touch enough (by phone email, text)?
Yes
No
Do we keep our services simple and friendly?
Yes
No
Are our services culturally appropriate?
Yes
No
Does MCS encourage you to be an active participant in the services we provided?
Yes
No
Your Navigator
Who is your Navigator?
Please select your Navigator
Aguirre, Rubiela
Castro, Yaril
Carmichael, Robert
Lonczak, Katelyn
Mesias, Karen Michelle
Michelli-Rivera, Samantha
Nieves-Padilla, Karla
Rosas, Azualine
Ynguanzo, Erika
I do not know my Navigator's name
Is your Navigator knowledgeable about available resources?
Yes
No
Do you feel that the communication you have with your Navigator is sufficient to meet your needs?
Yes
No
Is your Navigator respectful to you and your family?
Yes
No
Is your Navigator helpful and accomodating to your family?
Yes
No
Does your Navigator respond in a timely manner?
Yes
No
How satisfied are you overall with your Navigator?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Insights
Please check the 3 most important/critical services to your family
Family Support Navigation
1:1 MCS staffing
Group Social Opportunities
Flexible Funding
Parent Training
Parent Social Groups
Other
Please specify:
Please use the space below to add any additional information you would like to share with us (praise, complaints, unmet needs, program ideas) or to explain any answers.
