About Us

We are a dedicated, non-profit organization devoted to enhancing the lives of individuals with intellectual and developmental disabilities and their families since 1979. 
We invite you to explore our website and discover how our commitment to excellence and compassionate care can make a difference in your life.

Our Mission & Core Benefits

Multicultural Community Services of the Pioneer Valley is committed to providing culturally and ethnically responsive support that enhances the capacities of individuals with developmental disabilities, and their families, to maximize their quality of life as individuals and as members of the larger community.

Excellence in Individualized Services

We promote individual control, choice, and independence, empowering each person to thrive on their own terms

Respect for Human Rights and Dignity

We believe in upholding the inherent dignity and rights of all individuals.

Inclusive Communities

MCS enhances community strength by supporting the inclusion of all its members.

Culturally Sensitive Services

We are dedicated to providing services that respect cultural and ethnic diversity.

Responsiveness and Accessibility

We strive to be flexible, accessible, and reliable resource for individuals and families.

Valuing Staff Contributions

We maintain a supportive environment that values the unique contributions of each staff member.

Prudent Resource Management

MCS is committed to managing resources with responsibility and accountability.

Community Awareness

We promote public awareness of MCS and its mission within the community.

Fostering Learning and Growth

We encourage an environment of continuous learning, teaching, and personal growth.

Board of Directors

The leadership and vision of our Board of Directors guide our organization’s mission and strategy. Comprised of dedicated professionals with diverse expertise, they play a pivotal role in shaping our future and ensuring we stay aligned with our values and goals. Meet the individuals who bring passion, insight, and a commitment to excellence to our organization.

Strategic Plan: FY 2021-2026

MCS remains a trusted partner to those we support, their families, the community workforce, and our funding agencies. Staying true to our mission, MCS is prepared to respond to anticipated changes over the next five years. The Strategic Plan, covering January 2021 to January 2026, reflects broad input, feedback, and insights gathered from 10 focus groups and surveys. This plan is designed to be adaptive and responsive. Specific operational objectives will align with the goals outlined in each section.

Donate to MCS

When you donate to MCS, you affect change in our community and ensure our success in the future. Donate now through Network for Good.

Contact Us

For general inquiries or if you’re unsure which program is the right fit for your needs, our team is here to help. Click the button below to get in touch, and we’ll guide you to the best resources or services for your situation