Department of Developmental Services

Massachusetts has a comprehensive system of specialized services and supports to give individuals with intellectual disabilities the opportunities to live the way they choose. DDS is the state agency that manages and oversees this service system.  The types of specialized services and supports include autism spectrum supports, day supports, employment supports, residential supports, family supports, respite, and transportation. DDS provides these services through facilities and community-based state operated programs and by contracting with private provider agencies. Multicultural Community Services is one such provider agency and designated Family Support Center.  Contact your Area Office regarding questions about the above services, eligibility, and referral.

Springfield/Westfield Area Office                                Holyoke/Chicopee Area Office
436 Dwight Street, Suite 205                                       88 Front Street, 1st Floor
Springfield, MA 01103                                                   Holyoke, MA 01040
Telephone: 413-784-1339                                             Telephone: 413-535-1022
Fax: 413- 784-1355                                                        Fax: 413-539-6546
TTY: 413-784-1354                                                       TTY: 413-535-1216

Visit the DDS website at this link.

Local DDS Family Support Centers:

Berkshire Area                                                        Franklin/Hampshire Area

Berkshire County ARC                                             Association for Community Living
395 South Street                                                       41 Russell Street
Pittsfield, MA 01201                                                 Hadley, MA 01035
Telephone: (413) 499-4241                                     Telephone: (413) 585-8010
www.bcarc.org www.theassn.org

United Cerebral Palsy (Northern Berkshire)         United ARC of Franklin/Hampshire
420 Curran Highway                                                 111 Summer Street
North Adams, MA 01247                                          Greenfield, MA 01301
Telephone: (413) 664-9345                                     Telephone: (413) 774-5558
www.ucpberkshire.org www.unitedarc.org

United Cerebral Palsy(Central Berkshire)             United ARC/GAAAFSN
208 West Street                                                         359 Main Street
Pittsfield, MA 01201                                                 Athol, MA 01331
Telephone: (413) 442-1562                                     Telephone: (978) 249-4052
www.ucpberkshire.org www.unitedarc.org

Holyoke/Chicopee Area                                        Springfield/Westfield Area

Multicultural Community Services                           Multicultural Community Services
208 High Street                                                           Springfield Center
Holyoke, MA 01040                                                   1000 Wilbraham Road
Telephone: (413) 534-3299                                      Springfield, MA 01109
www.mcsnet.org Telephone: (413) 782-2500

Multicultural Community Services
Westfield Center
3 State Street
Westfield, MA 01085
Telephone: (413) 562-4885
www.mcsnet.org

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